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Businiess name:
American Towing & Auto
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Review by:
citysearch c.
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Review content:
I failed my emissions test a couple weeks ago, and the emissions guy recommended this place to me. I got on here to get directions to the place and saw the other person's negative review. I ignored it because I also had a good review of the place from the emissions guy. So I went, had diagnostics run, and paid a $70 diagnostics fee. After doing this, the owner, Roger, told me I needed a new knock sensor which was a five-six hour job and would cost $600 for parts and labor. I knew right away that he was ripping me off. I immediately called two other places where I have had previous work done to get cost estimates. The first place I called quoted me $380. The second place I called quoted me $279.99. Not a hard decision for me to decide where to take my car. I took it to the second place (Revelation Motors on New Macland Road in Powder Springs), and guess what they charged me.... $279.99! Not a penny more, not a penny less! And they had it done in 2 hours-- not 5-6 hours. DO NOT GO TO AMERICAN TOWING.
Pros: Fast diagnostics
Cons: Costly, bad customer service, dirty waiting area (and only 2 chairs!), smells like cigarette smoke
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