American Towing & Auto

I bought a car from Roger on March 16th. The next day the car started acting very poorly, surging and behaving as if the ignition was cutting out. Called Roger on the 19th and was advised to bring it in and he'd look into it. After nearly a week he finally gets around to looking into it, claims it won't do the same thing. Stop by there, tell him in detail what happened to me (drove the car approx. 20mi and it began acting up) and lo and behold it does it for him too. Another week rolls by and they still haven't fixed the issue, don't seem interested in fixing it so my patience runs out and I tell him to just refund my money. The car was advertised as a ""great running"" vehicle which it is not. He tells me to get lost, I'm stuck with it. I informed him that if forced to go to the extreme of small claims court I will, he informs me ""It won't be the first time or the last"". Picked up the car a bit ago and now the power steering doesn't work and the speedometer is way out of range. Do yourself a favor and avoid this business and Roger at all costs. more

I failed my emissions test a couple weeks ago, and the emissions guy recommended this place to me. I got on here to get directions to the place and saw the other person's negative review. I ignored it because I also had a good review of the place from the emissions guy. So I went, had diagnostics run, and paid a $70 diagnostics fee. After doing this, the owner, Roger, told me I needed a new knock sensor which was a five-six hour job and would cost $600 for parts and labor. I knew right away that he was ripping me off. I immediately called two other places where I have had previous work done to get cost estimates. The first place I called quoted me $380. The second place I called quoted me $279.99. Not a hard decision for me to decide where to take my car. I took it to the second place (Revelation Motors on New Macland Road in Powder Springs), and guess what they charged me.... $279.99! Not a penny more, not a penny less! And they had it done in 2 hours-- not 5-6 hours. DO NOT GO TO AMERICAN TOWING. Pros: Fast diagnostics Cons: Costly, bad customer service, dirty waiting area (and only 2 chairs!), smells like cigarette smoke more

They are not good to go to, they will take your money. I had my car towed there to get looked at. They fixed it with out calling and telling me this is what is wrong, and this is what it will cost. they just did stuff to my car with out telling me or asking me. they charged me 70$ to just replace a wire. and then did not fix other items, and wanted to charge me another 70 to replace another wire. more