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Businiess name:
Doubletree By Hilton Hotel Nashville Downtown
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Review by:
citysearch c.
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Review content:
Rooms not as expected and staff not willing to accomodate/handle problems. Parking was awful. We were told that due to July 4th their garage was full and hotel cars were taken to another garage and call ahead to get the truck. We had to go down and wait, then they could not find our keys. They told my husband to get into another vehicle (one that had been left for valet) and they would drive him around to the other garages they used to look for our truck but could not find it. They agreed to let us into the booth to look for our keys. After about a 55 min. ordeal we finally had our vehicle and were on our way to dinner, only to realize that by that time the restaurant had closed. One guest said he checked into his room and found dirty bathwater in the bathtub.
Pros: Great Location
Cons: Parking, unwilling staff
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