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Businiess name:
Plastic Card Factory
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Review by:
citysearch c.
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Review content:
This is the second time that I'm dealing with PCF. The first time I ordered some business cards from them and we needed it rushed so I paid the fee. First off the girl asked me how fast we needed them, she gave me the option of 1-5 days. I said 1, she immediately replied, no we can't do 1, the quickest is 3. Finally after placing the order we were told it would be a 5 day order because of the thickness and they were backed up. Ok fine, its already paid.
A couple days later we had to place an expedited order for another business card. (since they were ""quick"" we gave them another shot) We paid again for the 3 day expedite (aka shipped on the third day, receive on the 4th). It is now day 6. Even though the rep said she would call me back yesterday, I had to call back today and found out they still have to be laminated. After speaking with the reps ""supervisor"", who was supposed to call me back and still hasn't, I have no answers about when we will be receiving the cards. When I addressed the fee, which was useless since I've waited double the time, she completely ignored me. Still waiting for a call back and my cards.
Pathetic way to run a business, I will NOT use them again and discourage anyone from using them!
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