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Businiess name:
Artesian Custom Pools
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Review by:
citysearch c.
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Review content:
It is difficult to put into words how bad our experience with Artesian, and specifically the owner Bob W, has been. Having dealt with pool builders before, our expectations were not high. So we set the bar low -- and still Bob never came close to hitting it.
He took on work he had no idea how to do, failed to take responsibility for his errors and mistakes, was frequently rude, literally yelled at us for requesting a status update, and has questionable business practices.
His much touted years of experience in the pool business have honed his skills in bullying his clients, rather than building pools. Between poor workmanship, the wrong color pebble finish, and damage to surrounding areas, it was a horrible experience from start to finish.
In the end, we were just happy to have the saga end. We will live with the pool color. We will get the damage and mistakes addressed on our own. And we will hope the tile and plaster don't fail prematurely.
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