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Businiess name:
Rolf's at Gainey Village
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Review by:
citysearch c.
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Review content:
DO NOT SEE TODD IF YOU PLACE ANY VALUE ON YOUR HAIR OR YOUR DIGNITY AND SELF RESPECT. NOT ONLY IS HE RUDE AND EXTREMELY PRETENTIOUS TOT HE 10TH DEGREE BUT HE MADE INAPPPROPRIATE RACIAL REMARKS AND ALSO TRASHED SCOTTDALE WOMEN SAYING THEYRE SO FAKE AND OVERDONE. HE RUINED MY HAIR, MADE IT COMPLETELY LOPSIDED AND RAZORED IT ALLTHE WAY TO THE TOP OF MY HEAD BUT ONLY RAZORED ONE SIDE AND I WANTED A SHOULDER LENGTH BOB. IT WAS FRIZZY AND BADLY FRAYED. IM STILL GROWING IT OUT, ITS A DISATER. I HAVE A HUGE HOLE ON ONE SIDE WHERE ALL THE HAIR IS MISSING. WHEN I TOLD HIM IT WAS MESSED UP HE TOLD ME IT WAS MY PROBLEM NOT HIS. REFUSED TO APOLOGIZE AND WHEN I WENT TO MANGEMENT (LEIA) AND COMPLAINED AND REQUESTED A REFUND FOR THE DISASTEROUS LOOK AND HUMILITAION I HAD TO ENDURE, THE REFUNDED MY MONEY AND TOLD ME NOT TO COME BACK. ID LOVE THE OPPORTUNITY TO TELL ROLF HOW THEY RUN HIS BUSINESS. IVE CONSIDERED GOING TO THE EXPO THIS YEAR JUST FOR THE OPPORTUNITY OF SHOWING HIM WHAT HS STAFF HAS MADE ME LOOK LIKE AND TO MENTION THE POOR SERVICE AFTERWARDS. THEY DO NOT VALUE THEIR CLIENTS, ONLY THE ONES WHO HAVE NEVER COMPLAINED DUE TO A BAD EXPERIENCE. I GUESS IF YOUR DIS-SATISFIED THEY THINK YOU SHOULD KEEP IT TO YOURSELF BUT KEEP GOING BACK AS WELL. IN ALL FAIRNESS IVE SEEN KENZIE PRIOR TO TODD AND SHES MAGNIFICENT BUT SINCE IVE BEEN ASKED NOT TO COME BACK I CANNOT GO TO HER ANYLONGER. JUST REMEMEBR IF YOU GO, YOURE TAKING A GAMBLE ON YOUR HAIR AND LOOKS AND WILL NOT BE COMPENSATED IF DISASTER STRIKES. .
Cons: TOO MANY TO LIST
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