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Businiess name:
Pizza Del'arte Ristorante
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Review by:
citysearch c.
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Review content:
We had our wedding rehearsal dinner at Del' Arte. While the d?cor was nice, food was good & the restaurant was willing to work with us on our menu, the service fell short of our expectations. We tried to privately remedy this matter, however, the restaurant was unable to admit our capacity discussion and not able to acknowledge that this caused a damper on the flow of the party. We had a room that was meant to only hold no more than 60 people even though we had more. The restaurant insisted that we still use the smaller room due to their regular customers demand despite a prior conversation expressing that they would ""prefer to use the smaller room,"" but it would depend on how many we had. The restaurant was not equipped service-wise for that many people in a tight room and did not understand that we could not mingle in a tight room made for 60 people. It became even more apparent that there was no space when a waitress dropped an entire tray of food all over. All of our guests could not walk into the party at the same time because there was nowhere to stand. Therefore, our guests stood by the bar and ordered drinks not knowing that there was even beer/wine bring served. The restaurant profited from that. No one from the restaurant took initiative to help move the party. I would not recommend having a big group of people at Del' Arte. We still had a great time because of the beautiful people. However, to throw thousands of dollars toward a restaurant that was not as willing to please overall, was disappointing.
Pros: good food, nice decor
Cons: bad service, not good for large dinner parties
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