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Businiess name:
Clove Lakes Health Care-Rehab
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Review by:
citysearch c.
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Review content:
My dad was admitted to the Clove Lake health care facility in Staten Island, N.Y. He was a dialysis patient. His diaper was never changed and mouth care was horrible. Every time visiting him the room smelled and I had to get an aide to change him. There were a few who cared and was kind to my dad, but the majority did not. On March 1st my dad went down for his dialysis, our family was there when they took him down. To our knowledge he was on dialysis and would return at 7:00 PM. After dialysis he was exhausted so we decided not to visit that evening, what a mistake that was! The next day he looked terrible, I spoke to the nurse on his floor and was told he went on dialysis for a short time, bp was 80/50 and oxygen level was very low so they took him off. I then asked why we were not contacted and she responded dialysis did not call? I responded no. She said they should've because it's their responsibilty to call. I told the nurse to call and ambulance I wanted my dad out of there she said we need to speak to the supervisor and I said ok, then speak to her and call. When I spoke to the supervisor she stated your dad is failing, I said that's more of a reason you should've called a member of our family and let us know what was going on. My dad was transferred to the hospital and passed away 3 days later. They inform us of everything. On March 8th I called the dialysis room and spoke to the case mgr. she told me my dad was never put on the machine due to low BP and oxygen level and was sent back to his room, it's the nurses on his floor to contact the family members. I do believe her cause they did call several times when there was a problem before. When he was transferred from his wheel chair to the bed the aide turned around and my dad fell, bruised his arm. I feel that if people can't do a job in a caring way they need to look for another occupation. This is no way to treat human beings. R.I.P Daddy WE LOVE & MISS YOU!
Cons: everything was terrible!
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