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Businiess name:
Cobblestone Auto Spa
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Review by:
citysearch c.
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Review content:
I have been a fast pass customer for a very long time now, and today quit it for me. Jason threatened that if I don't give him the Fastpass to apply on my windshield, he will need to rip it up and cancel my membership. I told him then go ahead and cancel my membership, I'm a professional and not a junkie to be treated like this by any company I give/send business to. He continued to say open the damn door (while all the other employees are standing there watching). As soon as I realized how hostile he was being with me, I closed my window shut, turned on my HD camera phone to record video, and told him no you're aren't getting the sticker, call your manager. In spite of my remark, he remained to stand in front of my truck not enabling me to leave the express watch. I was wedged in between the exit of the car wash and him. I felt at that point my best move to make is remain there and call the police but I gave him a minute or so before I did that so I instead called my lawyer and told him what was going on. I remained in my car while he stood in front of my truck staring at me with a smirk. He told one of the other workers who were watching to move and rearrange the cones so that cars exiting the car wash behind me would be driven around my truck. When I saw that, I just I realized he won't move. So in reply to his acts of danger, I tried to reverse a bit to leave through the exit where the employees detail the cars. He jumped in front of my truck and left me no room. At this point I was too close to the car wash exit and there was a trail of cars coming out. I kept looking in my rearview mirror hoping none of the cars will be tossed out by the car wash and hit my truck. Luckily as soon as the first car began to exit the car wash, it approached my vehicle very quick leaving the air drier and thats when Jason finally moved.
Unfortunately, he didn't move to let me go, but hopped onto my truck hanging on to it shaking it with his weight and slammed on my window with his knuckles yelling at me ""Open the f**kin door now! Gimme the f**kin pass motherf**ker!"". I looked over at the rest of the employees to see if they would get him off my truck and they just stood there in awe watching us. He then continued to slam on my window while taking breaks to pull my door handle as if the door will open while it's locked. I slapped the sticker on in fear and I yelled through the window get off my damn truck and get your manager, he jumps off puts his face against my window and slammed on it some more saying ""what're you gonna do about it motherf**ker?!?"". That's when I noticed the exit was clear and I sped off as he chased after my truck out to the street. I stopped at the stop sign on bell rd and lowered my window to curse him back and he began to increase his pace after my truck. I made the right turn and took off.
I will never forget what happened this morning. Cobblestone will know about this.
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