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Businiess name:
Chaparral Moving
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Review by:
citysearch c.
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Review content:
I recently had a move scheduled with Chaparral Moving and Storage. They cancelled my first appointment at the last minute due to the possibility of rain in the forecast. My wife and I had already taken the day off work to make the move. They rescheduled me for Saturday morning. I called multiple times and when they were over 45 minutes late, they finally called and said they had double booked another move and would have to bump me to the evening. I waisted 2 hours sitting in my old house that could have been spent unpacking things I already moved myself. I went back for my 4:00 appointment and again they failed to show up! I had to book with another moving company for the following morning. This made me overstay my lease, miss a day of work, and lose most of the weekend I had set aside for moving and unpacking. They had no explanations, excuses or apologies. Don't ever book with Chaparral if you expect to move at any certain time or date. I can't believe they have even a few positive reviews.
Cons: Double book appointments and fail to show up on moving day
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