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Businiess name:
Bartley's Burger Cottage
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Review by:
citysearch c.
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Review content:
We were 4 going to dinner, my husband was parking our car and us three ladies walked in ahead of him. We told them we needed a table for 4 and that the fourth person was parking the car but we would place his order for him. We were told to wait OUTSIDE! It wasn't even crowded inside, plenty of tables were available! When we were getting seated there were multiple tables available and we requested a table in a corner. She replied with a NO, you can sit here! And threw our menus on the table almost hitting the guy next to us! A table for 4 opened up next to us and we were moved there finally. We placed our order and I placed my husbands order as well. When he walked in, the waitress walked over to my husband and asked if the order I had placed was indeed what he wanted! HOW RUDE! Of course it was! The check came way before we were done eating and she tried to take our plates half way through dinner! As she removed a plate she pulled it off the table and the fork on top of it fell on my friends arm and on the floor, the waitress didn't even apologise for the ketchup that ended up on my friends' sleeve. We gave a $5 tip for a $51 dinner, yes, I would have given less, but my husband insisted... I will NEVER go here again and I will spread the word of the terrible customer service, either way, the food isn't worth sitting through that! And it's dirty in there! We had to ask the waitress if she could please wipe off our table before we sat down!
Pros: Large menu
Cons: Terrible Service, tight seating, waitresses screaming, dirty, rude
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