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Businiess name:
Cook's Heating And Air Conditioning, LLC
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Review by:
citysearch c.
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Review content:
To bad there is not a ""no star"" option.
Pam Cook was call on friday and she agreed to a Saturday morning appt between 9-10 AM. She said she would be our tech and she'd see us then.
After waiting 3 hours past the appt time Saturday, we called her to see if they had any plans on coming out and she said ""my guy didn't show?"". She said she'd be here in 15 minutes. Another hour or so passed and she finally arrived.. No tools [ I mean NO tools ], with some drunk in tow..
She refused to troubleshoot the system and said she ""knew"" the problem was from a dirty coil [ which was cleaned when the heater was serviced at the beginning of winter ] and said she would ""only"" charge us $200 [ or so ] to chemically clean it..
Before she left, she kept repeating ""we'll get'er fixed for ya"". I thought she might be having a stroke...
She was the most rude person I've ever met.
We called a professional/different hvac service company the following week. They came out as expected and found the freon low. Topped it off and we've been cool ever since...
Avoid ""Cook's Heating and Air Conditioning, LLC"" in Lovreland Colorado.
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