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Businiess name:
Laser Cosmetica
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Review by:
citysearch c.
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Review content:
THE WORST SCAM EVER! Melissa Felices was the representative at the time that I was scammed. I had won a contest online with Laser Cosmetica and she sold me two packages that I couldn't afford but she made me believe I would only have to pay $30 a month. When the bills started rolling in, I had to pay $80 and found out this unfortunate truth through MedChoice Financial. I have been fighting with this company for the past year and a half. I gave in and decided to suck it up and just get the treatments but not even THAT is working out. Completely irresponsible staff. Never answer phones. I even showed up to an appointment once and the doors were locked on me. THAT'S NOT ALL. Two months ago, a rain storm caused all of the ""machines to break"". A month rolled by and I didn't get a single phone call from the new receptionist as to whether treatments could continue again. I called the headquarters in New York and the (rude as usual) woman told me that the machines were back up and running and I should be receiving a call from them soon. I asked if they could at least make up the time lost with complimentary treatments and she said NO. I then called the Miami Beach location and NO answer. I left a voicemail and NO response. I complained about all of this to the Better Business Beureau and they were rude enough to say ""nobody forced you to sign the contract"". They didn't even give a rebuttal towards my disputes. I don't know what to do anymore and am fighting this til the end.
Oh, and apparently they ""moved"" to another location and failed to tell me and probably the rest of their clients. Pathetic.
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