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Businiess name:  UPS Store
Review by:  citysearch c.
Review content: 
hi all just want to let the whole world know this ups store is owned by Eilleen Follett and this the old lady behind the counter who acts like a counter person I worked there for many yes till my conscious couldn't let me do it anymore i love my job and i loved the people, something new everyday but here was the problem (i wasn't just a counter worker or assoc.) ok so when the owner waits on a customer that pays for packing u get and box she wants to give you she collect junk boxes and charges you for new boxes . she even pumps up the price of shipping (ups say package 5.00 and she will tell you 8.00 making 3 dollars plus there 20% markup on package ) so beware this lady is not flying straight and this is not just a store policy, its every UPS store in world yup UPS wants Them to do this aka LSV. they will grab your box that says orm-d and they tell u that they cant ship it and offer you a new box then they just marke out the hazardous markings and charge to repack the box. Ha they r a joke . now here comes the good part, certifying a box to ship is a joke . they charge you for repacking as well as the 20% up charge just to put it in the back room for the drivers pickup. They just let the driver take it. She pays her employees under $10 a hr saying that ""no one is worth more then $10 a hr"" hence me leaving. Don't get me wrong, she was even meaner then that. That's a small taste. Nothing against Ken. Shucks, I trained him. OH yeah, Dan and Gregg are like my brothers. I love them and I hired them as well .But here was the problem. Eileen, the owner, stole from me. How you might ask? Well here is how I see it. She drag me along for yrs saying when we made more money I would get a raise and that never happen. When i started there it was the crooked Mail Boxes etc... in meadow brook plaza long time ago . I was trained in everything. Never missed a class. Over my time there, which was way too long,my pay never got over a whole $9.75hr. I worked 100hrs every two weeks but my check only shows 80hrs. Lets do the math, the store opens at 9am and closes 7pm. M-F and Saturday 9am to 4pm In I opened to closed each day. thats 116hrs in a two week period. Yet I never got over time. Plus the part that was nice was a after christmas bonus? A 1 percent income which was always seem to be $975.00 weird. When i started working for her, we had 40 package a week. When I left she was up to 400 a week (pushing numbers a little here) but close. so please if you have a package to ship out and its a ARS or A UPS return package, please I beg you take it to UPS facility on Jefferson blvd or even Staples. Why give that store a dollar per package for free so she can get a change to take more of your money. hence the the taping scheme. She is charging 3 dollars for three small stripes of tape. By the way, a box called a bb130 look at price if it say 10.95 that means she bought it for $1.09 for box (10x cost)so I beg you don""t pay $45 dollars for a laptop to be packed when they say its a special box at their cost of $4.50 if and when she is not using a used box. Miss You All.

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