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Businiess name:
Goten Japenese Restaurant
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Review by:
citysearch c.
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Review content:
I took a few of my friends here from out of town since we were staying in the Hotel Indigo. To start with, the waitress rolled her eyes when we wanted drink menus and she gave us only one for the group. When we ordered, she did not even know the drinks! She had to get a menu and look for herself. We wanted the white/shrimp sauce that most hibachi places give everyone. When I asked she brought one bowl. When another person in the group wanted some, she told them to share with me across another person! The final problem was when the cook added pineapple to the chicken after cooking it through the whole meal. This was not listed on the menu and one of my friends was allergic. The cook tried to fix it but the damage was done. When she asked the waitress to remove just the chicken from her price (she had a combination dinner) she then rolled her eyes again and acted like it was her problem. She then got the manager who agreed to take $5 off but said next time my friend should inform them of all her allergies BEFORE ordering, even if something is not listed on the menu. They then charged her 18% gratuity automatically when they did not do it for anyone else in the party!!! So even though you get horrible service, you still have to pay! The food was ok but with this service, there are several other hibachis in Nashville that I would prefer paying those prices.
Pros: Hibachi food, sushi
Cons: SERVICE
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