Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Countrywide: Full Spectrum Lending
|
|
Review by:
citysearch c.
|
|
Review content:
My fiancee and I recently purchased a house through the Countrywide office in Torrance. One of the many complaints, Nick Costa threatened to take back our loan just THREE days after they sent us the form, (and after one month after the house was legally ours), because they forgot a form! The day we finally scheduled a closing time, this office had to re-print our closing docs THREE times (and there were STILL corrections that we had to initial next to)! We had to wait and re sign most of the paperwork multiple times. There were very simple errors that should have been caught with a good proofreading, but I am fairly certain that no one bothered to proofread our documents as there were many glaring, sloppy mistakes. About one month after we finished closing and the house officially ours, Nick called to say that there was a missing warranty form. This form should have been given to us prior to closing. Nick repeatedly called us and on Thursday, just THREE days after the form was sent, he leaves us a voicemail threatening that they will pull back the loan and take back our house! We have tried to call Janis Preslo at (310) 370-4633 #220 over the course of two to three weeks to complain about our situation, only to receive absolutely no feedback or attempt at contact. Countrywide doesn't care about its customers--they just want your money.
Pros: No pros
Cons: Sloppy, unprofessional, rude, service lacking in knowledge
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|