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Businiess name:
Oakland Green Carpet & Air Duct Cleaning
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Review by:
citysearch c.
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Review content:
BEWARE OF THIS COMPANY.
I bought a coupon on Living Social for $89 carpet cleaning by this company (for 900 square feet). I scheduled an appointment. The scheduler was nice. They showed up within the allotted time. However, they were not upfront about extra costs. They told me they had ""thrown in"" my area rug, which would normally be $150 extra. But, I told them not to clean under it, and treat it as the carpet, since my apartment is much less than 900 square feet. He seemed fine with that.
However, when they were done, the guy in charge charged me $195 for pet treatment (which involved him spraying a bottle of something in a couple of places). A price for this was not discussed upfront. I felt like the guy wanted me to haggle with him, but he had made me feel uncomfortable with his unprofessionalism (asking personal questions, etc.), and I just wanted him out of my apartment. So instead of getting a carpet cleaning for $89, I ended up paying over $250.
The areas they cleaned do have the stains removed. However, I was told they would move movable furniture to clean. They moved nothing.
Considering I had spent over $250 to clean about 600 square feet of carpet (including the area rug) without warning, I called Living Social. Turns out, they had received several complaints about this company before.
Furthermore, after doing some internet searching, it looks like the owner of this company has changed the name of this company several times, probably to avoid bad reviews and legal complaints.
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