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Businiess name:
Smith-Martin Autobody
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Review by:
citysearch c.
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Review content:
I have used them thrice over the last 13 years. The first time I used them, I was a student and could not afford them but what impressed me the most was a genuine concern and sympathy for my situation unlike others. 2 years back I had two collisions, front and back, same car in a period of few months. They repaired the car each time and restored it to near pristine condition. They were again very kind to me, updated me every 2nd day on the progress on their own, promptly returned my every phone call and email. When I consulted them on my wife's traffic tix for the accident they gave me a patient hearing and a correct informal advice. After 1 year of repairs my car's hood developed some adjustment problem and the rear brake light developed some switch problem. I also had a minor leak into my trunk (rainwater). I called them up and they asked me to come any time on my own convenience without an appointment and they would take care of it. And they did so within a few hours. Nothing charged! A first rate customer service indeed. Highly recommended.
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