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Businiess name:
The Riverhouse Hotel & Convention Center
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Review by:
citysearch c.
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Review content:
I typically don?t write reviews but my encounter with the staff at the Riverhouse was so refreshing that I felt the need to tell my story. I travel frequently for business and let?s just say that most times the customer service or lack there of can leave you wondering where did it go? I was attending a meeting at the Riverhouse Resort and had flown in from Arizona. My plane was delayed which from past experience I thought this was surely going to cause a problem when checking in, however I was surprised when the front desk crew greeted me with smiles and was able to put me in the room I had requested, with no hassle. The rooms were large and had everything I needed including a great well lit desk and a view of the Deschutes River outside my balcony. By the time I got settled I was starving and thought surely room service would be closed but to my surprise the staff was very friendly, took my order and it arrived in less than 30 minutes still hot!
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