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Businiess name:  Yard House
Review by:  citysearch c.
Review content: 
our first dish came out with inedible chicken. Our second dish was the reason we came to Yard House (garlic noodles) which came out cold without garlic or sauce. We mentioned this to our server, Janelle, she responded with an attitude and said this is how the dish is supposed to be. We were then visited by the manager who apologized for his server and agreed that the dish was unacceptable. Shortly after we experience our server talking negatively about us to another server near by our table. Come on... at least move away out of sight. Also my guest surprised me with a birthday dessert which was advertised by our server as free but of course we were charged. We expressed our frustrations to the manager about the server and our overall experience. He refunded us ONLY the desert and was embarrassed to hear about his server. I think its pretty unacceptable that this is how the restaurant and manager would handle the situation.

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