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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
I will never shop at Best Buy again. The managers are useless. They mislead the customers and misrepresent their products and services. The employees are rude. They do not answer the phone or return phone calls and they leave people on hold for very long periods of time. They sold us a computer and it stopped working three weeks after we bought it. They said the service agreement that we purchased (which we were told covered virtually everything, including a home visit for the repair) did not cover the problem. The promised to fix the computer and restore the data for $199; however, they instead deleted the data and then told us we would have to pay an additional $259 to have them restore the data! The entire experience was miserable. Go to Fry's instead - it can't possibly be any worse!
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