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Businiess name:
City Cab Co
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Review by:
citysearch c.
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Review content:
I received a ride from my home to my bank while I did not have my car. The cab driver nearly got into an accident leaving my neighborhood stop sign, and yelled and cussed at the car he almost hit. He also bad mouthed the company and owners for most of the ride which was uncomfortable.
My cab ride was clearly overcharged as well. I contacted city cab when I arrived back home to confirm their rates. When they confirmed rates and I let them know what I was charged they told me their meters must have been broken in that car. I was over charged $1 per mile. I asked him what they would do to fix it and he told me he couldn't the meter was just off. I let him know that I was upset with this and wanted a refund for the monies over charged. He began to yell at me and hung up on me.
I was furious at this and called back to ask for a manager. The manager told me that I gave the wrong address and this is why I was overcharged, which does not make sense when I had already received a cab ride from them, confirmed rates and confirmed being over charged. I let him know this and asked what he would do to fix the situation. He told me I had a bad attitude. I let him I know would place a complaint and he told me I should and that I had a bad attitude again and hung up on me... again. Terrible services all and all. I did place a complaint as well.
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