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Businiess name:
Arboretum Tire & Auto
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Review by:
citysearch c.
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Review content:
Had an oil change and they forgot to replace an ""O"" ring on my ""08"" Rav oil filter, lost four quarts which I had to replace, and thank God the motor didn't seize up. I bring the car back so they can replace the forgotten ""O"" ring. After replacing it and checking the level, they bring my car out and tell me ""it's ready"" and make no offer to compensate me what so ever. So I ask, ""what about the four quarts I had to replace and bring it to the proper level?"" Mike the owner asks if I have the reciept for the oil I put in, I said no, not on me, and he says, ""bring it in a we'll see what we can do"" It's a 65 mile trip, might cover the cost of gas. I said, I just saved you from replacing my engine and your questioning whether or not I really purchased it? who did who the favor here? And then when I asked for a reciept of the work they had just done, it says ""customer says he had his oil changed here"" so now all of a sudden they didn't do it, and I lied about that as well? My Rav takes 6 quarts, the oil change is for 5, so they had to charge me for the extra quart, which is fine except that extra quart was $20.00 bucks! I had problems before this as well and thought I'd give them one more try, almost cost me an engine, Do yourself a favor and take your car somewhere else! !
Cons: to many
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