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Businiess name:
Courtesy Imports
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Review by:
citysearch c.
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Review content:
My recommendation is to NOT buy from this dealership. I purchased a 2012 Kia Soul from Courtesy in May. The salesperson steered me towards a model that he said was ""$19,000 and change."" I signed a contract with what I thought was a purchase price of $19,995.00. Some parts of the contract were blank, and when I questioned this, the financial officer inferred this was normal in Nevada. Being new to Nevada, I was an idiot and signed it. Later that evening when I went to file the paperwork they gave me, I found that the contract was missing from the envelope. I tried numerous times to get a copy of the contract between May and June. Each time, I was promised that it would be mailed. Once, I went to the dealership to try to get it, and I was told Finance was closed (I don't believe it was looking at the posted hours on their webpage). Finally, I called Kia Financing and asked them for a copy of the contract since the dealership wouldn't give it to me. Kia sent me a copy immediately (really,, not so hard to do). When I looked at the contract, the purchase amount showed $22.995.00 which is $3000.00 higher than I expected to pay and is $3000.00 than the web fair price for the model and options I chose. I accused the dealership of fraud, but they repeatedly told me that I signed the contract at that price. I don't believe that I did. When I asked why would I purchase a car for $3000.00 more than I was willing to pay, they explained that they can charge as much as they want to for a car (or $3000.00 higher than the sticker price). Bottom line is that I bought a car for much more than the Blue Book price and while this dealership claims they did not intend to mislead or defraud, if it looks, walks and quacks like a duck, it may just be a duck. 1. I should not have been asked to sign an incomplete contract; 2. I should have left the dealership with a signed copy of the contract (should have been in the envelope they gave me); 3. the contract should have been given to me immediately thereafter when I requested it.
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