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Businiess name:
Wedding Day Diamonds
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Review by:
citysearch c.
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Review content:
I recently bought an engagement ring at Wedding Day. Overall, the customer service was great, which more than made up for the slightly higher prices. I would highly recommend shopping at Wedding Day Diamonds!
Customer Service: Britanny was tremendous to work with. She was exceedingly patient with my fiancee and I as we looked through a majority of the rings. Britanny was great at quickly learning what styles my fiancee liked, and made recommendations based on the styles. Britanny also did a nice job helping me with picking out a diamond. She brought in different diamonds a number of times with out seeming impatient. I especially appreciated the fact that there was no hard sell from Britanny. Buying an engagement ring is stressful by itself. It was nice not to have a salesperson adding more pressure. Thanks for all the help, Britanny!
Selection: Wedding Day had the best engagement ring selection of any of the ~10 stores we shopped. I was a little disappointed in the diamond selection. I was specifically looking for a stone with a GIA or AGS report. Wedding Day did not have many diamonds with an independent report in the .80-1 carat range. Wedding Day was willing to send diamonds to be graded. However, when presenting this option Erin quoted a 6 week turnaround time at the lab and a cost of $300. However, the GIA website quoted a 2 week turnaround and a cost of $78.
Price: Wedding Day's prices were ok. The diamond prices tended to be a fair amount higher than Blue Nile for comparable stones with an independent report. Ultimately, I was willing to pay a little more for the ability to see the stone first hand and for the great service.
Warranty: Wedding Day has a great warranty. They cover rhodium treatments, resizing, loose stones, etc. The best part is there is no requirement to bring the ring in every 6 months or year! The only hangup I had with the warranty is that they are a local, family owned shop which means a better chance of closing than a larger chain.
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