Wedding Day Diamonds

This is the place to go, very helpful in explaining the diamond industry and explaining how to look at diamonds, good pricing as well. Brock was the sales manager that helped me and he was great. His staff was also very helpful. I am glad this is the first place I went based off of a recommendation from a friend. I will shop with wedding day even after I move to a different state. more

I shopped for my engagement ring after Christmas and only about ten days before I wanted to propose. The day of my proposal, I went to the store first thing in the morning to pick up my ring, but it wasn't ready yet. I had other things to do, so they put my diamond in a solitaire and my salesman, Charlie, even offered to meet me in Minneapolis to get me the ring! The next week, we brought it in to get the diamond exchanged into the ring I bought. The turnaround time was quick and the process was painless.\r \r One year later, and we're getting married in a week. We brought the ring in to get attached to a wedding band (and buy a band for me); my fiancée was very saddened by the fact she had to give up the ring she cherished, so they loaned her a replacement ring!! Absolutely incredible how they cared for us. They made me feel like the most important customer they had and they would do anything to make us happy. more

Had a great experience super friends fast and the quality is amazing everyone there is extremely helpful and are only looking out for you the customer I saw Liza Huber she was super helpful and very very nice I would recommend 100% over I rate 100% more

Great experience! Would recommend to everyone. From the moment we walked in the door Lissy greeted us professionally and was very curious. She was not pushy at all like some of the other stores I've been at before that just go on and on about other things that do not even pertain to the ring like watches for example..... Lissy hands down made this experience one of a kind for us because she always got back to me when I had a question and even special ordered in a ring for us to look at. She went out of her way to make us happy and by this she sold the company to me. The other staff was also helpful and reassuring as well. Great job and we will definitely be coming back in the future for the wedding bands. more

Make Wedding Day your only stop fellas... I went looking for an engagement ring last month and made multiple stops at Helzberg, Kay, Shane Co and Jared. Each of these stores had a gimmicky ""cut"" that was supposed to be far superior to any other brand. I was getting sick of the process really quickly until i discovered wedding day on a lunch break in Eden Prairie. I was immediately greeted by Brock, the store's manager. He went way out of his way for my purchase and spent countless hours over multiple days helping me find the right diamond and setting. Wedding day has a ""buy with your eyes"" concept. Brock set many stones out in front of me and hid all of the price tags. I was able to pick out the perfect diamond and best looking diamond without knowing a price. Once he flipped over the price tags, the diamond I selected was 2K less than the others. Great service, great financing options, BEST section, go to wedding day. A+ more

Great Customer Service! I went to Wedding Day to buy an engagement ring for my girlfriend. I was greeted by Britanny. She helped me walk through their enormous selection of engagement rings. Everyone there was very helpful and educated me on diamonds and grading. They had me look at several diamonds and judge on my own what was important to me (size, color, clarity). I came back several times and was never pressured to buy anything. Britanny even drove to a couple different stores to pick up diamonds that she thought that I would really like. She was right! I found the perfect stone and a great ring to fit my fiancés style. We’ve gone back a few times with questions, to have her ring cleaned, and to buy and pick up our wedding bands. They always make us feel like family, and I just can’t say enough about their customer service. more

A MUST for Jewlery Shopping!! more

Jeremy and the Team there is Awesome. I went there for an appraisal of what we purchased almost 10 years ago. I was treated as if I purchased it today. On the spot appraisal service, ring cleaning, ring advice and maintenance. They even checked a loose stone I brought in to see if it was a diamond, indeed it was. It will be an awesome gift for my daughter some day! Thank you staff at the EP Wedding Day Diamonds. I am so glad that I made my big purchase there almost 10 years ago. Now 5 kids later, I know where to send all my referrals and children when they need a diamond. 100% on the trust level! Thanks Again for everything. more

I recently bought an engagement ring at Wedding Day. Overall, the customer service was great, which more than made up for the slightly higher prices. I would highly recommend shopping at Wedding Day Diamonds! Customer Service: Britanny was tremendous to work with. She was exceedingly patient with my fiancee and I as we looked through a majority of the rings. Britanny was great at quickly learning what styles my fiancee liked, and made recommendations based on the styles. Britanny also did a nice job helping me with picking out a diamond. She brought in different diamonds a number of times with out seeming impatient. I especially appreciated the fact that there was no hard sell from Britanny. Buying an engagement ring is stressful by itself. It was nice not to have a salesperson adding more pressure. Thanks for all the help, Britanny! Selection: Wedding Day had the best engagement ring selection of any of the ~10 stores we shopped. I was a little disappointed in the diamond selection. I was specifically looking for a stone with a GIA or AGS report. Wedding Day did not have many diamonds with an independent report in the .80-1 carat range. Wedding Day was willing to send diamonds to be graded. However, when presenting this option Erin quoted a 6 week turnaround time at the lab and a cost of $300. However, the GIA website quoted a 2 week turnaround and a cost of $78. Price: Wedding Day's prices were ok. The diamond prices tended to be a fair amount higher than Blue Nile for comparable stones with an independent report. Ultimately, I was willing to pay a little more for the ability to see the stone first hand and for the great service. Warranty: Wedding Day has a great warranty. They cover rhodium treatments, resizing, loose stones, etc. The best part is there is no requirement to bring the ring in every 6 months or year! The only hangup I had with the warranty is that they are a local, family owned shop which means a better chance of closing than a larger chain. more

I would just like to take the time to mention here that my experience with Wedding Day Diamonds and more specifically Britanny at the Eden Prairie store was wonderful. My fiancee loved her ring and i loved how easy it was to purchase it. It's kind of a big deal and i was very nervous and not sure what to expect but Britanny and the sales staff made it very easy. My fiancee currently lives out of state and wedding day's warranty is one of the best, letting her take her ring to any wedding day nationwide and get it serviced. I could go on and on but simply put it was a great experience and i would highly recommend it to anyone. :) more

Every time I walk into wedding day, I am greeted by the staff with my FIRST NAME! I am a long-time customer of Wedding Day and will ONLY use them for ALL of my jewelry needs. My fianc?e and I bought both of our wedding bands and my engagement ring there. BUT, they do not just do wedding jewelry. I recently went there because I wanted a mothers ring. I drew up what I wanted it to look like for my favorite associate there, Jeremy, and they actually custom built it for me, so that I could have a one-of-a-kind, not so typical mothers ring. Not to mention that you do not have to pay anything extra for the warranty and you are never on some crazy time-line where you have to get the ring checked every 6 months. I can take my rings in any time to get them re-sized or re-dipped (to make it look like new again) for FREE! I definitely recommend them to everyone who is looking for new jewelry of any kind! more

My fiance and I stopped in on a Monday to pick out my engagement ring. I knew what I wanted, but didn't know how to convey it very well. Erin had the utmost patience with me, allowing me to try on many different varieties, each time taking notes and tailoring her next selections based on my feedback. I finally found one I loved, and when she told me I would have to wait up to 4 weeks for it to be ready I was disappointed. She put a rush on the order, saying it would likely be ready within 2 weeks. Four days later my fiance got a call to pick it up! We'll be back to pick out our wedding bands for sure. more

I had a really nice experience at WDD - I sold a diamond that was very important to me and the staff listened and took good care of me. They were patient with my questions and worked hard to make sure I understood why their offer was what it was. It was a good, fair offer and I am happy to have sold my diamond to WDD. I highly recommend going to WDD to either buy or sell a diamond. They know their stuff and are very nice. I like their no pressure style. Thank you!!!! more

I bought my ring from Wedding Day Diamonds in Eden Prairie and had a great experience. Since my purchase I've had great customer service working with the manager Erin. I would highly recommend shopping at Wedding Day Diamonds and working with Erin at the Eden Prairie store. more

My husband and I decided to upgrade my engagement diamond and we went to Wedding Day Diamonds after many recommendations. The staff, especially Erin, was so friendly and helpful in answering all our questions. She is very knowledgeable about diamonds and she was very interested in our budget needs and what we were looking for. She asked the right questions and was patient while we made our decision. No pressure sale. A year later, we went back to Erin for a solitare diamond necklace. We received the same type of service and we have been thrilled with our purchases. I would definitely recommend WDD and Erin for your future diamond needs. more

My boyfriend recently proposed and surprised me with a beautiful ring from Wedding Day Diamonds in Eden Prairie. I told him it was perfect. He told me that the salesperson (Don) was extremely helpful in the process of selecting my ring. The ring needed to be resized so I stopped in to Wedding Day and was greeted by Don. I told him that I needed my ring resized after chatting with him I asked to look at wedding rings for my future husband. Wow....my fiancee was not kidding. He knows the questions to ask, listens to what is important to you, and provides you with options. In less that 1/2 hour from the time I arrived at the store I had picked out my husbands wedding ring. It was a fanastic experience. Don is no pressure, respectful and knows his stuff. I am so happy that I went to Wedding Day and look forward to being a return customer. P.S. Future husband loves the ring I picked out! THANK YOU DON! more

I was looking for a pearl pendant about a year ago. I tried a few places, but didn't find what I wanted. I knew about Wedding Day Diamonds, but thought they focused only on engagement and wedding rings...I was wrong! I did all the price shopping, and found that Wedding Day Diamonds in Eden Prairie had the best value, and best selection for what I was looking for. I was treated with respect and they made a lifelong customer out of me. I recently returned to find a mother/child pendant, and they had just what I was looking for. They also had great ideas to upgrade and include birthstones for my wife and child...something I didn't think of. I would recommend Wedding Day Diamonds in Eden Prairie for all your jewelry needs. If they don't have what you are looking for, they will get it for you! more

I purchased my engagement ring just over a year ago at Wedding Day and was completely pleased. The staff was never pushy about you making a purchase and through my shopping around I found they had great prices on their diamonds. Because of the great service and knowledge the workers had, we purchased our wedding bands there also. I would fully recommend Wedding Day to any one looking to purchase an engagement ring or any other jewelry. more

Dear CJW2222, more

I brought a 2 ct EGL graded diamond with certificate in to sell after I saw their commercials on TV about how they buy diamonds. It was a very nice diamond (pd 14K for it in 06) and I wasnt expecting to get close to what I paid but I was only offered 2K. The guy told me that the diamond wasnt completely round and in order to get it to their specs, they would have to cut it which would make it less than 2ct. WHICH WAS A LIE. (this was the Maplewood location) I ended up taking it to a private jeweler in Bloomington where I was paid 8K. I wouldnt sell anything to these people. more