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Businiess name:
Mustang Appliance Repair
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Review by:
citysearch c.
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Review content:
Company has kept me waiting two weeks to fix my dishwasher. The first guy that came out was very dirty and reeked of smoke. They said I had to be here from 8-5, which I sat here all day. They were supposed to call between 9-9:30 to give me a better time frame and never called so I had to sit here for 9 hours to wait. He finally showed up at 4:45. He said they had to order a part. He said 2-3 days. The following week when I called, the owner complained to me that he had no one to work his phones and had all kinds of problems. He said he would call when the part came in. Three days later, I called him and he got mad at me saying it wasn't his fault the part didn't show up and he had to hear it from the customers. He made an appt with me, saying the part should be in. I sat and waited (AGAIN all day long) and he never showed up and wouldn't answer the phone. I called today, Monday, and he didn't answer. When I called the warranty comp. back, they called him and he said he didn't have the part and never schedule an appt with me, which is VERY untrue. Owner is very unprofessional. I canceled the order completely with them and have requested that their name be removed as a company that represents Frigidaire.
Pros: Can't think of one good thing about the company.
Cons: Too many to list.
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