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Businiess name:
Maiden Voyage Bridal
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Review by:
citysearch c.
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Review content:
I have now had two bad experiences with Maiden Voyage. I first went there about three years ago when I was looking for dresses for my own wedding, and was turned off by their distance, wait time, and outrageously priced dresses. I eventually took my business to Davids Bridal where I found a lovely dress at a reasonable price and attentive staff. My second bad experience has been this season when I ordered a bridesmaid dress for another wedding. I was told to spend extra money to get a ""tall"" version of the dress, only to find that the dress was a full 8"" too long (even with heels!). They led me and the bride to believe that pre-order measuring would obviate the need for alterations; today they tell me that alterations are almost always required. I whole-heartedly believe that they intentionally led us astray with the measurements with the hope that I would spend more money to have them alter the dress. They were quite rude when I confronted them with this and refused to cover alterations cost. This is a company with a complete lack of corporate integrity. I would not recommend this store to my worst enemy!
Pros: clean store
Cons: horrible service, expensive, inconveniently located
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