Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Tower Ford
|
|
Review by:
citysearch c.
|
|
Review content:
It was by far the worst experience I ever had. I brought 2005 Explorer in to be serviced for a gas gauge issue and the created a list of issues with the car that I later found out never existed. The service people are terrible. I dealt with Kelly Shade (service manager) and Jane Matzelle (front desk). It was like talking with dumb and dumber. When I questioned the why the work need to be done, they got completely defensive and challenged me on everything I asked that did not seem logical. When I asked to speak with the service manager, it took 2 days for her to return my calls. She was of no help and was even dumber that the first person I spoke with (Jane). Instead of customer service, I got the ""you need us"" treatment. Long story short, I took the car to another ford service center and they had the car fixed the same day and said all of the other so called ""repair required"" were unnecessary (breaks, rotors, belts, etc.). The second service center said that they were told from other customer that Tower Ford of Great Neck was one of the worst service centers around. They were known for make unnecessary repairs and inflating bills.
Cons: They are crooks
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|