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Businiess name:  Perfect Alterations
Review by:  citysearch c.
Review content: 
I took my wedding gown to Nancy the first weekend in May. They never called me or scheduled me to come back in for fittings. They never even called to tell me my dress was ready. I needed simple alterations for a simple wedding gown with very little bead work etc. I went back in at the end of May to have her pin the hem. It was supposed to be a sweep train. I got my dress back 6/28 and it was RUINED. She cut the train completely off. She took in the bust the way it needed to be done but there were gaps in the seams where she did not finish it. She claimed to have let it out in the hips but the dress was tighter than it had ever been. I asked her to fix it and she refused claiming she could do nothing more. I was in shock. My wedding is in less than 15 days. I went home and cried all night. I consulted another seamstress who recommended calling Nancy and giving her a chance to make it right so I did. She yelled at me and told me to bring the dress in. I did. She was hateful and mean to another bride who was in there having work done as well as me. She said she would fix the problems and have it done by that Friday. I went back in yesterday to get it and it was ruined even more! Now it's too big and the material is bunched up in places it shouldn't be and the one part of the dress where there is bead work/lace looks torn and is missing beads. She yelled at me again, snatched the dress out of my hands when I pointed out the problems and even had the nerve to tell me that I just needed to lose weight. No amount of weight loss can fix the disaster of a dress I got back from her. She charges way too much too. A hem for a simple chiffon dress was $150.00. At David's Bridal they only charge $95.00, and an extra $25 for a rush job. They even messed up my fiancee's pants for our wedding and they only needed to be hemmed! DO NOT GO HERE. They do not know the meaning of customer satisfaction, common courtesy, respect for others and their property or even common decency. They wouldn't even offer me a refund for what they did. Out of the over $300.00 I spent there all I got back was $25.00 and I swear that's only because a man I assume was her husband walked in and caught her yelling at me. I'm filing a report against them with the BBB and the AG's office as well as posting warnings/reviews everywhere I can. Hopefully this helps someone else and saves them the stress, time, money and ruined clothing. Cons: EVERYTHING

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