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Businiess name:
Thai massage by Thai
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Review by:
citysearch c.
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Review content:
I went to premier ladies fitness for a free 30 day membership this morning. When I walked in the door I told the lady at the desk, Rhonda, that I was back for a thirty day membership after having one 2 years ago she guided me to the personal trainer at a corner desk. (I have recieved multiple phone calls over the last year saking me to return for another 30 day membership). After spending almost an hour with the trainer/sales person and telling her I needed to think about it before signing a contract and committing to spending hundreds of dollars I was told I needed to enter a contract before returning to the gym. I was told that I could not have another 30 day membership. I calmly expressed to both Rhonda and the sales lady my frustration over my wasted time and told them that they should have made me aware of no 30 day when I walked in and requested it . The sales lady understood my frustration however the desk lady, Rhonda, was VERY rude to me upon my expressing my frustration. She said nasty and unprofessional things to me and still ingored the fact that it was my time wasted-----I was upfront from the beginning! Wow the things you learn about sales people when they don't make their sale. What they didn't realize is that I was going to join the gym at the end of the week on payday and pay my membership in full--
Pros: steam room
Cons: horrible customer service
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