Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Jia Yuan Restaurant Inc
|
|
Review by:
citysearch c.
|
|
Review content:
I had eaten at Jade King many times. The food was great, the service was excellent. The manager always greeted us as soon as we came in, was very hospitable and our dinners were great. Since the new owners took over..it is scary to see how fast this restaurant went downhill. We went there last night. It was 8:30 and the place had 3 other tables already seated. Servers were milling around, but no one approached us when we entered. After about 5 minutes,the lady manager escorted us to a booth and that was probably the extent of this restaurant's customer service. It was rainy outside and we were drenched. We asked for hot tea. Well, our ice waters came out, but no tea.We waited and asked again.Our fried chips came out, yet still no tea. Are you kidding me?? We finally got our tea and placed our orders. My husband ordered Chinese food, my daughters and I ordered sushi.After about 20 minutes, my husband's food came out. We didn't receive the sushi.We waited and after another 5 minutes, a California roll was served to the table next to us to a family who had come in after us and ordered their food much later than we did.My husband asked the server ""Why did they get their sushi before we did, they got here later."" The server's answer was ""They only ordered one..you ordered many."" In the meantime, my husband's food was getting cold. We waited another 10 minutes then looked at the sushi bar and realized that there was no sushi chef. He was eating dinner. Gosh..I didn't realize what an inconvenience we caused by placing our order for ""many"" rolls. We asked the lady manager and she went to look to ""see if the sushi chef was finished."" Finished with what?!? His dinner or my order? She made no apologies or attempts to rectify the situation. To make a long story short..sushi finally came..no big deal. They reheated my husband's dinner..reheated..not so good. Will we go back? Don't think so. Words of wisdom..Lady..if you can't run a restaurant..get out of the business.
Pros: taught me a lesson...DO NOT GO BACK!
Cons: SERVICE, SERVICE, SERVICE,
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|