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Businiess name:
Dhe Computer Systems
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Review by:
citysearch c.
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Review content:
I have never been treated so poorly in my life. I checked a laptop in for a simple repair (Broken AC Jack on the motherboard), only because Asus recommended I go to a local certified repair location. After three weeks without contact I received a call asking for my password (which I had given at check in) I could hear the windows log-on after the first attempt, yet the technician insisted it had not and asked if I use any other passwords, even going to far as to ask for other personal passwords in case I had been mistaken when I filled out my check in sheet. Only after I contacted the owner directly did I receive any update on the status of the actual work being done my laptop. After nearly a month I was contacted and told they COULD NOT DO THE WARRANTY REPAIR WORK ON THE LAPTOP. But they did offer to upgrade the RAM for a huge mark up ($200 to upgrade to 4gb).
Terrible people, completely incapable of what they advertise, condescending, and rude. Also completely undeserving of any level of trust.
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