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Businiess name:
Sarlo Income Tax
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Review by:
citysearch c.
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Review content:
(this City Search seems like a place people take out grudges, not really a good place to get a fair review, that said...)
I used Sarlo for a mortgage and he predicted a good rate. When my real estate agent wanted us to use someone else - Caldwell Banker guy - he scoffed at the rate Sarlo promised and said it was impossible. I started to think I was making a mistake by going with Sarlo (the office was a bit unkept and it seemed shady at first. THEN -
Bam, locked a better rate than promised. Beyond that he made some promises about other things and he kept each and every one of them - even when it was against his interest. I was surprised and impressed - in business most people drop you when you're not an asset to them.
Upon returning tot he office a couple years later I realized it wasn't shady at all, it was VENICE! It fit right in. I also saw how the staff treated his very young toddler and there was genuine affection for the little girl from the staff. I can tell when workers are trying to please the boss, but this was unquestionably genuine. I have a young toddler too and this was a nice thing to see. They seemed less like an corporate office and more like a family restraint. My prejudging was wrong. Doing business with them was good a good experience.
I reserved one star because After dealing with him, we were mostly dealing with his staff - maybe that's they way it goes in all these businesses. I like hsi staff fine, but it's better to deal with the guy I shake hands with.
They obviously stood the test of time.
Pros: Nice people, keeps his word
Cons: Venice is Venice
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