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Businiess name:
Branson Dental
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Review by:
citysearch c.
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Review content:
This is my first time leaving a message about a company before. This was not my first visit with this particular establishment, but it will be my last. If I do not have a pleasant experience at at buisness, I always give them a second chance. I went in for some work, and I was treated horrible by the front desk person, which happens to be the wife of the doctor. Before going back to see the doctor, I wanted to get the facts straight about what my insurance would pay. When I told her she was wrong about what I would have to pay, she became very huffy and rude. I work for a Doctors Office myself, so I know about insurance, and I know about customer service. She failed at both. This is not the first time she acted like this. Very unprofessional. I would go back if someone else was in her place.Dr. Branson himself was very pleasant. In this day and age with so many choices available, it does not pay to be rude to your customers.
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