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Businiess name:
Aerotech Gutter Svc-St Louis
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Review by:
citysearch c.
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Review content:
This company promises ""hassle-free"" service and what they really mean is, ""we'll give you service on our terms and you won't even know the difference."" They came to do my Fall gutter-cleaning on a 70-degree day when my gutters were clean, before a single leaf had fallen off the trees. They left no notification, so I didn't find out that they were here until I called them over a month later. That was when they told me that my ""30-day guarantee"" had expired, regardless of the fact that I had no clue that they were here. They also came during a different month than what is stated on my contract. When I called to voice my complaint about all this and asked to speak to a manager, I was denied. I was also denied any type of compensation despite the fact that they broke contract.
Cons: don't hold to contract, no notification of service, no follow-through on customer service
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