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Businiess name:
California Sunset Escrow
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Review by:
citysearch c.
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Review content:
If you need more stress in your life use this company. The hardest I had to work in over 15 years as an agent. 3 1/2 weeks to get Escrow Instructions,then when we did get them, they were wrong.Spelling errors.Closing statement sent on wrong escrow. Commission was wrong on Instructions-they were giving my commission to some agent in San Diego that had nothing to do with the transaction. Phone was busy for hours, yes hours, at a time. NO ONE KNOWS WHAT THEY ARE DOING AT THIS COMPANY. They lost the funds on the first and second. Sent to the wrong title. This was figured out the day after we were supposed to close by a title rep! Fianlly the commission checks were sent out a week after closing, even though we were told they were sent out several days before. Their fees are insane! Especially for the service you recieve. You cannot believe one word they tell you. They act like they are doing you a favor. Karen the owner/escrow officer feels like if she says she is sorry...it is OK to make everyone else do their job! If you are working with them, I am sure it is because you are working with a bank owned property. NO realtor would use them twice!!! Funny how all the positive feed back was on the same day...I don't think so. No one would give them 2 stars...I am sure many of us would give them a big fat 0...if we could.
Cons: don't use them!!!
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