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Businiess name:
Cuts Plus
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Review by:
citysearch c.
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Review content:
We have used Cuts Plus on several occasions to straighten and style my daughters hair and they have been wonderful and very affordable. So we felt comfortable in letting her go by herself this time, she's 17 years old. This time she came home, over an hour later, extremely upset and her hair looked frizzier than when she went! When she asked her stylist Jenn to thin her hair out, the stylist told her she didn't need it thinned and wouldn't do it. Then the stylist spent over an hour putting products on my daughters hair and ""attempting"" to straighten it. The whole time telling my daughter that because her hair was so ""ethnic"" she didn't think it was possible to straighten it. My daughter straightens her own hair at home all the time with a regular straightening iron no problem. It just takes her a lot of time so every once in a while she likes to have it done at a salon to save her time. Bottom line, the stylist was not able to straighten her hair and only made it worse and then charged my daughter the full price saying that she still had to pay because of their wasted time! We are filing a complaint with the management. To ridicule and take advantage of a young girl like that is outrageous. At least step up and say you cant do your job instead of blaming the customers hair! This stylist ruined the good impression we had of cuts plus and none of our family will ever go back.
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