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Businiess name:
Center BMW
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Review by:
citysearch c.
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Review content:
I brought the car in to have an ipod adaptor installed, this took longer and cost more than expected. They crashed the cars computer, then gave it back with no navigation dvd. After 3 days and a lot of unreturned phone calls I was finally able to reach the service manager Dan, by calling the sales department who knew about the mistake made in service. When I picked up the dvd from my rude advisor Steve (who appears to be to busy to return a phone call), it didnt even work. Four days later and about $100 dollars in additional rental car fees I'm still stuck with a car my dog won't ride in and no answer as to when when my car will be fixed.
Pros: Friendly sales dept.
Cons: SERVICE
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