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Businiess name:
Avondale Pizza Cafe
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Review by:
citysearch c.
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Review content:
I am really disappointed in the quality of service I received at Avondale Pizza Caf? on 1/3/12. I entered into the establishment alone, sat myself, and waited for around 10 minutes before anyone even addressed me. Let me add that it wasn?t even busy for it still to be considered lunchtime (around 12:40 pm). Finally a server stopped by to ask if I had been helped and took my order which consisted of a slice of pepperoni pizza, a small chef salad (minus olives), and hot tea. Well I was delivered my salad (plus a load of olives) and hot tea almost immediately and then my server disappeared. I had a friend to walk in around 5 minutes after I received my salad and tea, but she too sat for around 10 minutes until I finally suggested that she walk to the counter to place her order since my server was nowhere to be found. Again we waited, and waited, and waited. I finally walked to the counter to ask to speak with a manager since my slice of pepperoni was MIA and it was taking forever for my friend to receive her order as well. I spoke with Mike, the manager/pizza maker, who refused to even walk to the front counter because he was busy making pizza and requested that I come off to the side where he was located. I explained to him that I had been waiting a very long time and even witnessed another party walk in minutes behind me but seem to have had a full lunch plus refills in front of them. He didn?t offer an apology for the poor service but said that he would take care of our checks. As Mike and I were talking, a different server butted in and said that she had our orders and proceeded to deliver it to our table. To our dissatisfaction, we were delivered lukewarm pizza and a check with less than impressive discounts??.Thanks ?Mike? (sarcasm)!!
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