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Businiess name:
Baby Town
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Review by:
citysearch c.
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Review content:
10 weeks ago, we ordered an expensive crib and dresser from BabyTown over the phone and were promised by the store's VP, Darren, that we would receive everything within 8 weeks. He assured us that we had nothing to worry about and that he would personally ensure that the order was arranged to arrive on time. When we received the invoice, it stated that the furniture would arrive in 10 weeks, but no orders were guaranteed. Darren reassured us that the invoice was a formality and that the furniture would arrive in 8 weeks. It's now 10 weeks and we have not received the furniture. Darren stated that he is ""at the mercy of the manufacturer."" He was rude and inconsiderate over the phone. As compensation, he offered us a $20 discount on delivery ($170). NEVER PURCHASE ANYTHING FROM THIS STORE! Once they have your money, customer service goes out the door.
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