I had to file two complaints with the Better Buisness Bureau. We have had nothing but problems with what we've ordered from Baby Town. First we are still waiting on a changin table that was order in mid September, today is 12/22, and this was promised to be in 4 weeks after purchase, here is is 12 weeks later. Everytime I call I get a new story, basically lied to. I'm told they wil deliver it now for free by the end of the year, my hopes aren't high on this. Secondly we ordered a stroller that was supposed to be in 10 days after we ordered it, found out a week later it would be over a month, we decided to cancel the order and get a refund on November 22nd. We were told we would get a check in the mail within 10 business days since we paid cashed, guess what no check a month later. Keep being told it will be taken care of, but apparently the owner is the only one that can do it and his worthless ass doesn't care. This place should be shut down on bad buisness pratices, beware if you choose to shop here. They have a great selection, you just will never see you purchases. My baby is now two weeks old, maybe I will get my changing table by the time he is 18.
more