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Businiess name:
Allure Skincare
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Review by:
citysearch c.
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Review content:
This has got to be the WORST place I have ever been to in my entire life. I have never written a review, neither good or bad about any place but was so disgusted by my treatment here that I was compelled to write something. The disgusting, disrespectful, and obnoxious receptionist lady is just appalling and the technician is no better. Anyone thinking of going here should promptly reconsider. I purchased a groupon for velashape and have since called groupon, made a complaint and requested it be elevated and received a refund. I called Allure on my way from the train, approximately 5 minutes after my appointment time and noone answered. I called again while walking to the place and explained that I was running late, apologized, and explained I was on my way. I got to the place approximately 10 minutes after my appointment time and the treatment I received was nothing less than despicable. As an initial matter the stupid receptionist insinuated that I was lying about calling and that there was someone there the entire time to answer the phone - despite the fact that I had proof on my phone that I called. I even tried to show her but she was uninterested. She was so incredibly rude that I could not imagine having any treatment there. She then told me that they would take time off of my treatment. I requested rescheduling because this initial experience started out so negative that I was physically shaking from being so upset. She explained that I would lose the appointment and it would be canceled. The technician (who I also think is the owner) was standing there the entire time and I asked if this is how they treat costumers and she just looked at me completely clueless. I asked if she was even licensed because the entire business seemed shady and unprofessional and she just nodded but I am certainly skeptical. While she never said anything rude or nasty like the receptionist, the fact that she stood there the entire time and let a customer/patient be treated like that makes her just as despicable. As a separate matter, another appointment was scheduled less than 30 minutes after mine which makes me think that they intended on doing a half ass treatment anyway. The only positive experience about this was that Groupon was really great about promptly refunding me my money. If anyone is interested in doing such treatments, I would recommend that they go to a place that is at least overseen by a doctor which would be a bit more legit and hopefully more professional. As for Allure - stay the heck away!!!
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