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Businiess name:  Brothers Sound
Review by:  citysearch c.
Review content: 
The customer service at BROTHER AUDIO SOUND was awesome, i was hired as a mystery shopper by this client , never before was i hired by an individual , but after they read some of the blistering reviews they thought it would easier to go through this process THAN TO MAKE A PURCHASE ONLY TO BE DISAPPOINTED, you probably want to know why not just go some where else, well that's my story you see my client is disabled, so traveling is a event within itself. Disabled or not my client loves her music and she was not taking no for an answer so she set out to find a place to get her new system installed in her new luxury fully equipped van this is a really nice vehicle not average by any means. After fully investigating each shop over the phone it was time to make a purchase , there was only one problem traveling, and it did not make any easier when each shop wanted her to bring her van in , not to mention that they pretty much offered the same service incentive, what to do what to do , That's where i come, so to narrow down the field i went to work shopping each store not to mention any names except the the final stop BROTHER AUDIO SOUND. The service was beyond what i expected , the representatives were friendly and informative they helped me make a decision based on value ,instead of the quick promo sale. Well i don't have to tell you how impressed i was when they did not try to sale me products i did not need, my purchase was minimal in comparison to the one my client was about to make but at this point i was pretty sure my client would be safe in their hands, but then the most surprising thing happen , i received a call from their customer relation personnel they wanted to make sure my experience was one that would bring me back as a return customer assuring me that they were there to serve me that did it for me, great price, service and follow up, if there was anything more am sure they are more than willing to accommodate , They made my client , A CUSTOMER FOR LIFE !!!! THANK YOU BROTHER AUDIO SOUND !! Robert Bendelson

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