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Businiess name:
Auto Gallery
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Review by:
citysearch c.
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Review content:
I wish I could rate them lower than a one star. Here's my story. First of all, I am from Nashville. After making the mistake of driving from Nashville to Gainesville, GA after being told that I had been pre-approved for a car I absolutely loved. I get there and find out this ""pre-approved"" rate was 15% interest... I didn't even know interest could be that high! Anyways, like an idiot I didn't want my drive to be a waste of time, I bought the car after test driving it for a lengthy amount of time with one stipulation... It was missing the driver side knob that raises the seat front and back. They agreed to order it and mail it to me. Here's when it gets good... so about an hour into my ride home the undercarriage cover of the car broke off and started dragging! I was stuck on the side of the interstate and I called the manager (Sergio) who said they would pay for all the costs of repair if i could rip it off. Frustrated, and them refusing to give me the money back for the car (No Warranty-As Is Buyer Beware... Even tho I purchased a $1000 warranty from them for mechanical issues... this was not covered)... My boyfriend ripped it off and we continued home very upset. After getting home and finding alternative arrangements for transportation, we took the car to the local Volkswagen to have it repaired (the car is a jetta). The car was found to have thousands of dollars worth of needed repairs, but of course Sergio would only agree to the undercarriage ($500). So Volkswagen fixed it, then guess what? Sergio would not answer the phone, return calls from them or me for weeks!!! Here I was car-less for 3 weeks after it had been repaired when I had to attempt to get in touch with whomever was above him and threaten to sue the crap out of him before finally paid the repair cost of the undercarriage. So here it is now November, and I bought the car in May... and I have been calling/talking/and leaving messages for months because they never sent me the knob for the seat, and now they say it has been past the 6-months and they are no longer responsible for what they agreed to!! SERGIO IS THE BIGGEST LIAR AND THE MOST DIFFICULT PERSON I HAVE EVER DEALT WITH!! Everytime I talk to him he says he will call me back, or he ""accidently"" hangs up on me, and he has definitely not ever returned my phone call. I should have hired a lawyer a long time ago. This place is a joke and deserves to be shut down.
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