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Businiess name:
Azul Restaurant & Lounge
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Review by:
citysearch c.
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Review content:
Wish I could give this zero stars but the lowest this allows is one star. I planned a night out with the girls since my husband had been out of the country for 3 weeks and I really needed to get out for some adult conversation. I only had a sitter for 3 hours and figured that was enough time. We met at Azuls at 7:20 on a Friday night and were told it was a 30-40 minute wait. ( they do not take reservations) Keep in mind there were only 3 of us in the party. Since there was no room in the bar so we decided to walk around Mill Creek Towne Center and come back in 30 minutes. We told the seating hostess and gave her the cell number. At 8:00pm we checked back with the Hostess and she says ?Well I am sorry it looks like it will be another 30 minutes or more.? I could not believe it- I mean we already waited 40 minutes. In my book this is unacceptable. When I ask her what the problem was since we only needed a table for 3 she said well some people just seem to not be moving and just hanging out.( Aren't seating Hostess supposed to plan for that?) She did not ever feel bad and almost seemed to gloat when she said it. I then said I have a sitter for 3 hours and you already used up one hour of that time. She said sorry nothing she could do. Well with no guarantee that we would be sitting by 8:30 never mind how slow the service might be we had to find another restaurant elsewhere. I am glad we did- we ended up going to Thai Bistro- got seated right away and the noise level was noticeably different. We were able to talk without yelling at each other. All 3 of us agreed we would never even try to go back- I cannot imagine the food being that good that people are willing to wait over an hour.
Pros: No Pros-
Cons: Cons- Poor service by seating hostess- never got seated
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