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Businiess name:
R.F. Moeller Jeweler
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Review by:
citysearch c.
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Review content:
Hands down worst experience as a consumer in my lifetime... i purchased a baby cup at a modest price ($50ish) and had a name engraved for my gondsons baptism in April 2008. I went in one week in advance of the baptism and they said it would be done two days prior. I dealt with the store manager, Michael (wish i remembered his last name). When i went to pick the gift up, it wasnt ready, because they made and error in the spelling. also, that was the last of the cup which i chose. Michael gave me two more options which he thought I would like better. promised to have it back in a week which i compromised and agreed to the new cup. he said he would overnight it to the parents house. i told them to have the delivery service make sure to leave it there even if they were not home, which Michasel said he would do. this took at least a week to get there. i called Moeller (michael seveal times and left messages, he never would call me back and i constantly had to track him down). he then said they delivered it but no one was home and their company policy is not to leave unattended packages (even tho he never told me this). he then said he would hand deliver it, whcih he never did. i finally delivered it myself. he also said he would give me a gift certificat and credit me with the entire cost of the gift. to this date, (two month later) i have yet to see that money or gift certificate.
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