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Businiess name:
One Enchanted Evening
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Review by:
citysearch c.
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Review content:
On Enchanted Evening bridal shop in Wexford, PA has been an absolute nightmare. After finding my dream dress there, we were required to pay 80% upfront. After they had my money it was all downhill from there. First, they promised me 10% off my bridesmaid dresses if I ordered them from there since I got my wedding dress there. It sounded like a good deal so I ordered 5 different style bridesmaid dresses (same brand). As my bridesmaids were putting in their orders, OEE said no you cannot have 10% off since they are different styles and would require separate shipping. I immediately spoke to the manager, Donna, and told her that I was not aware of this stipulation and would like to cancel the dress orders and order them elsewhere. Donna quickly changed her mind and said we could have the 10% off. My bridesmaids continued to have difficulty getting the 10%. I had my fianc? call in to straighten things our again with Donna. It was finally resolved after 2 weeks. Each bridesmaid was required to put 60% down. Before the bridesmaid dresses were officially ordered, Donna called me and we went over the orders again. 3 dresses in tea length 2 dresses in full length. I stressed the different lengths but I did notice she didn?t seem concerned with the lengths.
Pros: None!
Cons: The manager, the owner, the customer service
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