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Review content:
I recently bought a Groupon for Salon Salon in Coralville and was really excited. I am new to the area and have been looking for a great salon. The Groupon was $55 for $125 (cut, color & style). I have long hair so I figured that this Groupon should cover my whole cut and color, as I have never paid more than $125 for a cut and color in my life. Sean did tell me at the beginning of my appointment that there would be a small fee for having long hair. Ok, I figured maybe an extra $15-20 max. I told him I wanted some light caramels and reds and a trim. I have to say, Sean did an amazing job. I loved the results of my color, and the cut was awesome. But here is the bummer part of all of it. When I was finished, Mike, the owner, checked me out at the cashier and told me my remaining charge was $78 dollars. WHAT? That doesn't include my Groupon, right? WRONG. He proceeded to tell me that because I asked for 2 colors, I would be charged another $40 for the ""highlights."" Also, because he had to do a highlight, and I have long hair, that's an additional charge. Also, because my hair is so long, you know it takes longer to do and they have to use more product, so that's an additional charge. And it took so long to Blow dry, thats another charge. Charge after charge after charge, and none of it made sense to me. He couldn't even give me a written break down of the charges. Not to mention, during my blow drying, Sean's next client showed up, so he didn't even style my hair as the Groupon said he would. So technically I paid 135 dollars out of pocket ( which I have NEVER done for a cut/color and I have had long hair my whole life), and essentially paid $200 for the whole thing if you include what the Groupon should have covered. SO disappointing. I told Mike that I was really bummed about it because I am new to Iowa and looking for a new place to get my hair done. He could have had a regular customer, but because he decided to rip me off, I won't be able to go back there. He tried to tell me that it wouldn't be expensive the next time because I would need to go back in 6 WEEKS for a root touch up, plus my hair wouldn't be as long. Maybe true, but I don't have a spare $135 every 6 weeks. I just want people to know that they need to be careful and make sure they ask EXACTLY what they are getting before they sit down. And if you use a Groupon, just know that you are NOT getting any sort of deal.
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