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Businiess name:
Home Towne At Conway
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Review by:
citysearch c.
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Review content:
My parents are moving out of this place because of how misleading and uncooperative the management of Home Towne at Conway have been.
They advertise it as a gated community, but the gate has gone over 1 and 1/2 years without ever being closed. Recently it has been sporadically closed but only at night sometime around 9pm to 7am. I would consider that false advertising to say it is a gated community that is not closed 24/7 and only works sometimes during night hours.
The clubhouse is drastically restricted making it not worth using. It is only open during management working hours. Which those hours include all amenities located in the clubhouse. Meaning the fitness center, dining area, library, laundry room, community kitchen, game room and lounge can only be used M-F 8am to 5pm. But you also can't have any gatherings of any type unless you invite everyone in the ENTIRE complex.
The pool area can be closed at anytime with no explanation and grandchildren can only swim in the pool between the hours of 1pm to 3pm (the hottest time of the day).
The management also states that they are not legally responsible to clear walkways during icy winter times. So it becomes very dangerous for the residents to even walk to their mailboxes if there is snow and ice on the sidewalks.
When the elevators break down, it has been known for the management to take a few days to get them running again leaving residents that need the use of the elevators stuck in their apartments.
I would advise serious consideration before moving into this complex.
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